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TERMS & CONDITIONS / RETURNS POLICY
TERMS & CONDITIONS IN SHORT
  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at 8cubesofsugar, you warrant that you are at least 15 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by 8cubesofsugar as responsible for the personal information.
  • Events outside 8cubesofsugar's control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • 8cubesofsugar reserves the right to amend any information without prior notice.

RETURNS POLICY IN SHORT
  • Contact 8cubesofsugar before returning any items.
  • Return postage method is up to you, but registered postage is preferred.
  • The product must be in the exact condition when sent.
  • If a package is unclaimed or the given mailing address is wrong, you will have to pay the second postage charges.



Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at 8cubesofsugar, you warrant that you are at least 15 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at 8cubesofsugar for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information
All personal information you provide us with or that we obtain will be handled by 8cubesofsugar as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to 8cubesofsugar and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request 8cubesofsugar to delete or correct the information held about you. By accepting the 8cubesofsugar Conditions, you agree to the above.

Force Majeure
Events outside 8cubesofsugar's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that 8cubesofsugar is released from 8cubesofsugar's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment
All products remain 8cubesofsugar's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 15 years old, it's advised that you have parents' consent to make a purchase with 8cubesofsugar.

Additional Information
8cubesofsugar reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, 8cubesofsugar has the right to cancel the order and refund any amount paid in the best way. 8cubesofsugar shall also notify the customer of equivalent replacement products if available.



Return Policy
Please contact 8cubesofsugar before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts 8cubesofsugar and gives information relevant and the reason for complaint.

Return Conditions
The product must be in the exact condition when sent. If the product is ruined or used, the product shall not be refunded/exchanged. Make sure to include contact information with the return and if possible, please provide us with a tracking number. 8cubesofsugar suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed. 8cubesofsugar will make a refund of eligible returns.

Unclaimed Packages
For packages that are not collected at the post office within 14 days, 8cubesofsugar reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs. This is applicable to wrong mailing address given to us too.




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